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FAQ

For more questions, please contact us via phone, text or email.

We respond within 24 hours. 

  • How old does the drive need to be?
    21 or over to rent.
  • Do you have additional charges for multiple drivers?
    No.
  • What is your cancellation policy?
    Cancellations made outside of a 7-day prearrival period will not be charged.
  • Do you offer roadside assistance?
    We are always on call for any mechanical issues with our vehicles. We also recommend guests have a personal roadside assistance in the rare case of any immediate roadside emergency.
  • Where do I pick up the car?
    At Ahukini Flats (about 10 minute walk) from the airport. Once your reservation is finalized, you will receive an email 24 hours prior to your pickup date/time with a map, step-by-step walking directions, pictures and a GPS dropped pin, along with other important information.
  • Why is it necessary to have a car on Kaua'i?
    It would be difficult to see our beautiful island through public transportation; and most activities do not provide transportation, not having a car will be very limiting.
  • Do you deliver the vehicle?
    Currently we are unable to do delivery services, but we hope to in the future. Please call/text if you have special requirements and we will do our best to accommodate your request:)
  • Do I have to have my own car insurance?
    Yes, you must have full coverage auto insurance to rent our cars.
  • Can I return the gas tank empty?
    Cars are received with a full tank of gas and must be returned with a full tank of gas, to avoid additional fees.
  • What are some other benefits of renting with Kauai Rent A Car?
    No Travel Agent Fees No waiting in line to pick up your car! All Rental Contracts are completed before you arrive via email. We are available through Phone, Text and Email No Prepayment No Booking Fee *Our Cars are not brand new and blend in with the locals on Kauai, which allows you to be less of a target for theft at beaches and hiking trails. We began our business in 2007 and have had thousands of satisfied renters and many returning to Kauai Rent A Car yearly.
  • Do you charge extra for under age 25?
    No.
  • Do I have to pay ahead of time?
    Yes. We require full payment at the time of your reservation but hope to offer more options in the near future.
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